Privacy Policy
Effective Date: 01/01/2026
San Diego Surf ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.sdsurfbasketball.com (the "Site") and use related services, including ticket purchases, event registrations, combines, and other interactions.
Information We Collect
We may collect the following categories of information:
Personal Information
Name, email address, phone number
Date of birth (for eligibility verification, age-restricted events, or promotions)
Payment information (processed securely by third-party providers; we do not store full card details)
Account or registration information (tickets, events, combines)
Ticket Purchases and Event Attendance: Purchase details such as ticket quantity, seat/section preferences (if applicable), event date/time, promotional codes, referral sources, and order history. For entry and verification, mobile tickets, scans, or barcodes may involve limited device or access data.
Non-Personal Information
Browser type, device information
IP address
Pages visited and usage data
Cookies and similar tracking technologies
How We Use Information
We use information to:
Process ticket sales, event registrations, applications, and payments
Deliver tickets (e.g., emailing e-tickets, mobile access links, or order confirmations)
Communicate about games, events, updates, reminders, seating details, or changes
Improve website functionality, user experience, and personalization
Ensure security, prevent fraud, and manage refunds/exchanges (if offered per our ticket terms)
Comply with legal obligations
Sharing of Information
We do not sell personal information.
We may share information with:
Trusted service providers (ticketing platforms, payment processing, email services, analytics tools)
League partners (e.g., United States Basketball League - USBL) where necessary for operations, league-wide features, or shared fan initiatives
Venue operators (e.g., MiraCosta College for home games) for entry management, security, capacity compliance, or event logistics
Legal authorities if required by law or to protect rights/safety
Cookies & Tracking
We use cookies and similar technologies to enhance site performance, analyze traffic, and support features like ticket checkout. You may disable cookies through your browser settings, though some features (including purchases) may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure.
Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), you may have the right to:
Request access to your personal data
Request deletion of personal data
Opt out of certain data uses or sales (note: we do not sell data)
Requests may be submitted via email to privacy@sdsurfbasketball.com. We will respond in accordance with applicable law.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect information from children under 13.
Contact Us
For questions or requests regarding this Privacy Policy:
Email: privacy@sdsurfbasketball.com
This policy may be updated from time to time; continued use of the Site after changes constitutes acceptance. For ticket-specific terms (e.g., refunds, conduct), please refer to our Ticket Terms and Conditions or purchase confirmation.
